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Terms and conditions

1. About these terms

These terms apply to coaching provided by Lee Casey, a sole trader trading as Coach Lee Casey, based in Cork, Ireland (“I”, “me”). By creating an account or paying for coaching, you (“you”, the client) agree to these terms. Please read them together with the privacy policy.

2. The coaching

I offer two options:

Coaching is delivered through the app, weekly check-ins and messages. The exact details, such as how often we check in, are agreed with you before you start.

3. Payment

4. Cancellation

Your 14-day right to cancel. As a consumer buying a service at a distance, you have the right to cancel within 14 days of agreeing to coaching, without giving a reason, and get a full refund. If you ask me to start your coaching within those 14 days and then cancel, I’ll refund what you paid minus a fair amount for the coaching already provided.

Cancelling after that. You can stop coaching at any time by telling me by Instagram DM or by email at coachleecasey365@gmail.com. Your coaching will continue until the end of the billing period you’ve already paid for, and you won’t be charged again. Payments for a period that has already started are not refunded, except where the law requires it.

If I need to end coaching. I may end coaching if these terms are seriously broken, if continuing would be unsafe for you, or if I’m unable to keep providing the service. If I end coaching for a reason that isn’t your fault, I’ll refund any payment for coaching you haven’t received.

5. Your responsibilities

6. Results

Everyone’s body and circumstances are different, and results depend on many things, including how closely you follow the plan. I’ll always give you my best, but I can’t guarantee any particular result.

7. Your plans and the app

8. Liability

Nothing in these terms limits or excludes my liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot be limited under Irish law. Otherwise, I’m not responsible for loss or injury that results from you not following the health disclaimer above, not telling me about a relevant health condition, or not following your plan safely. My total liability to you is limited to the amount you’ve paid me for coaching in the 12 months before the claim.

Your statutory rights as a consumer are not affected by these terms.

9. Changes to these terms

I may update these terms from time to time. If I make significant changes, I’ll update the date at the top of this page and let current clients know before they take effect.

10. Law

These terms are governed by the laws of Ireland.

11. Contact

Questions about these terms? Message me on Instagram at @coachleecasey365 or email coachleecasey365@gmail.com.